Data Protection

2299bat Privacy Policy — Your information is completely secure

Protecting your personal information is our top priority at 2299bat. Read this privacy policy to learn exactly what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Why Trust Us

2299bat's Commitment to Protecting Your Privacy

We believe every user's personal data belongs to them. That's why 2299bat follows international-standard technology and policies to keep your data safe.

SSL Encryption Protection

All your information is protected with 256-bit SSL encryption. No third party can access your data during transfer.

No Sale of Personal Data

2299bat never sells your personal information to any third party. Your data is used solely to improve our services.

Complete KYC Confidentiality

Your identity documents are stored with the highest level of security and are only used for verification when legally required.

Cookie Controls

We use cookies solely to improve your experience on the site. You can update your cookie settings at any time.

Secure Data Storage

All your data is stored on encrypted servers and regularly reviewed through security audits.

Compliance with International Standards

2299bat safeguards your privacy in full compliance with international data protection standards and gaming license requirements.

Important Notice: By using the 2299bat platform, you consent to the collection and processing of your information as described in this privacy policy. Please read the full policy carefully.

01 What Information We Collect

We collect certain information when you register and use 2299bat. This is done to deliver the best possible gaming experience and to maintain platform security.

Personally Identifiable Information:

  • Full name, date of birth, and nationality.
  • Email address and mobile number.
  • Current address and postal code.
  • National ID, passport, or driving licence details (for KYC verification).

Financial Information:

  • BKash, Nagad, or Rocket account number (for deposits and withdrawals).
  • Transaction history and amounts.

Technical Information:

  • IP address, browser type, and device information.
  • Login times, game history, and session data.
  • Information collected through cookies and similar tracking technologies.
We only collect information that is necessary to provide our services and meet legal obligations. No unnecessary data is collected.

02 How Your Information Is Used

2299bat uses collected data only for specific, legitimate purposes. Our privacy policy is built on the principle of data minimization — we only use what is strictly necessary.

Purpose of Use What Data We Use Legal Basis
Account Creation and Management Name, email, mobile number Contractual Requirements
Payment Processing Financial information, transaction history Contractual Requirements
Identity Verification (KYC) ID document, address Legal Obligations
Fraud Prevention IP address, login details Legitimate Interests
Customer Support Contact Information Contractual Requirements
Promotional Offers (with consent) Email, gaming preferences Your Consent

2299bat never sells your data to advertising companies. You can unsubscribe from promotional emails at any time.

03 Data Sharing & Third Parties

2299bat never sells your personal information. However, in certain circumstances, data may be shared with trusted partners:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
  • Identity Verification Providers: To complete the KYC process.
  • Law Enforcement Agencies: When required by a court order or government directive, to fulfill legal obligations.
  • Game Providers: Technical data may be shared as required to operate certain games.
  • Security Service Providers: For fraud detection and prevention.

Before sharing data with any third party, we ensure they comply with 2299bat's privacy standards and that a data protection agreement is in place.

Under anti-money laundering laws, 2299bat is legally obligated to report suspicious transactions to the relevant authorities.

04 Cookie Policy

2299bat uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help our site recognize you on future visits.

Types of cookies we use:

  • Essential Cookies: Required to maintain your login session and enable core site functionality. These cannot be disabled.
  • Performance Cookies: Used to measure site speed and performance. Data is collected anonymously.
  • Functionality Cookies: To remember your preferred language, games, and settings.
  • Analytics Cookies: To analyse user behaviour and improve our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

05 Data Protection Measures

2299bat uses industry-leading technology and practices to protect your data. Our security measures are regularly reviewed by international security experts.

  • 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Periodic audits conducted by third-party security specialists.
  • Data Backup: Encrypted off-site backup system.
  • Staff Training: All staff receive regular training on data protection.
In the event of a data breach, 2299bat will notify affected users by email within 72 hours and take all necessary protective measures.

06 Your Data Rights

As a 2299bat user, you have full control over your own data. Your key rights are outlined below:

Right to Access

You may request full details of the data we hold about you by contacting support at any time.

Right to Rectification

Please contact our support team to correct any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data after closing your account.

Right to Restrict Processing

You may object to the processing of your data for specific purposes.

Data Portability

You have the right to receive a copy of your data in a machine-readable format.

Right to Withdraw Consent

For data processed on the basis of consent, you may withdraw that consent at any time.

07 Data Retention Period

2299bat does not retain your data beyond what is necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration of the active account and a minimum of 5 years after closure, as required by law.
  • Transaction Records: 7 years (as required by financial regulatory authorities).
  • KYC Documents: 5 years after account closure.
  • Customer Support Communications: 2 years after last contact.
  • Website Logs: 90 days.

Upon expiry of the retention period, data is securely deleted or anonymised. Retention periods may be extended where required by law.

08 Minor's Privacy

2299bat is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Age verification is mandatory at registration and is confirmed through the KYC process.

If a parent or legal guardian discovers that their child has accidentally created an account on 2299bat, please contact our support team immediately. We will close the account without delay and delete all associated data.

09 Privacy Policy Updates

2299bat reserves the right to update this privacy policy when necessary. For any significant changes, we will:

  • We will send a notification to your registered email address.
  • We will post a clear notice on the platform.
  • We will update the "Last Updated" date at the top of this page.

Continued use of 2299bat after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

10 Contact Us

For any questions or concerns about our Privacy Policy, or to exercise your rights, please contact our Data Protection team:

Data Protection Officer, 2299bat
Email: [email protected]
We typically respond within 72 hours.

If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority. 2299bat fully respects this process.

Frequently Asked Questions

Your Privacy Questions Answered

No, 2299bat never sells your personal data to any third party. We only share limited data with trusted partners strictly for payment processing, KYC verification, and legal compliance.

Yes, you can email [email protected] to request a full summary of all information we hold about you. We will verify your identity and provide the information within 72 hours.

After account closure, certain information must be retained for a specified period (up to 7 years) as required by law. Once that period ends, all data is securely deleted.

Promotional messages are sent only with your consent. You can opt out at any time by clicking the unsubscribe link at the bottom of any email or by contacting our support team.

Yes, all payment information is secured with 256-bit SSL encryption. 2299bat does not store your complete payment details directly — only the information necessary to verify transactions is retained.

You will receive advance notice to your registered email address for any significant changes. A notification will also appear when you log in to the platform, and the "Last Updated" date on this page will be revised accordingly.
Get Started Safely

Join 2299bat — A Secure and Transparent Gaming Experience

You've read our privacy policy — now register with 2299bat with confidence. Every piece of your information is fully protected. That's our promise.

বাংলা